Privacy Policy

1 Introduction & Scope

Welcome to Sampoorna Astrology ("we," "our," or "us"), founded and mentored by Dr. Anchal Rana. This Privacy Policy applies to our website, online masterclasses, workshops, digital materials, and consultation services.

By accessing our website, registering for the Bhrigu Nandi Nadi (BNN) Masterclass, joining our WhatsApp groups, or utilizing our astrological services, you agree to the collection and use of information in accordance with this policy.

2 Information We Collect

We collect only information that is necessary to deliver high-quality educational experiences, masterclasses, and astrological consultations:

• Contact & Registration Details: Your full name, email address, WhatsApp mobile number, and city/state when you register for masterclasses or submit inquiries.
• Astrological Consultation Data: When you request personalized Kundli analysis, remedies, or consultations, you may voluntarily provide birth details such as date of birth, exact time of birth, and place of birth.
• Transaction Records: When you make payments (such as the ₹51 Masterclass registration fee), transactions are processed through authorized, PCI-DSS compliant third-party payment gateways (e.g., Razorpay). We receive transaction confirmations, order IDs, and payment statuses. We never store, capture, or have access to your credit card numbers, debit card PINs, CVVs, net banking credentials, or UPI PINs.
• Technical & Browsing Data: IP address, browser type, operating system, referrer URL, pages visited, and time spent on our website to ensure site stability and optimize mobile responsiveness.

3 How We Use Your Information

Your information is utilized strictly for legitimate educational, communicative, and support purposes:

• To generate your masterclass admission ticket and grant access to live webinar links.
• To invite you to official WhatsApp community groups for live updates, handouts, bonus eBooks, and class schedules.
• To provide personalized astrological remedies, consultation charts, or answered student queries.
• To send critical operational notices, reminder messages, replay notifications, and invoice receipts.
• To continuously improve our instructional curriculum, website speed, and student assistance experience.
• To prevent fraudulent payments, spam, or violations of our community code of conduct.

4 Astrological & Kundli Data Confidentiality

We will never sell, rent, commercialize, or publicly disclose your personal birth chart, questions, or consultation notes to third parties without your explicit prior written consent.

5 Third-Party Services & Technologies

We partner with reputable industry-standard service providers to power our platform:

• Meta Pixel & Social Advertising: We use the Meta (Facebook) Pixel (Pixel ID: 2363202914157854) to measure advertising effectiveness, analyze anonymous page visits, and display educational course advertisements to relevant audiences. You can adjust your Facebook ad preferences or opt out through your Meta privacy settings.
• Payment Gateway (Razorpay): Payments are routed through Razorpay's end-to-end encrypted and Reserve Bank of India (RBI) compliant infrastructure. Razorpay maintains strict PCI-DSS Level 1 compliance.
• WhatsApp Communication: Session links, reminders, and bonus deliveries are facilitated through WhatsApp. Your participation in WhatsApp groups is governed by WhatsApp/Meta's independent privacy policy.

6 Cookies & Tracking Technologies

Our website uses lightweight standard cookies and similar technologies to remember user preferences, facilitate fast page rendering, and collect anonymous aggregate traffic metrics. You may choose to disable cookies through your browser settings; however, certain interactive features of our website may function with limited efficiency.

7 Data Retention & Security Safeguards

We employ robust administrative, technical, and physical safeguards to protect your personal data against unauthorized access, alteration, loss, or disclosure. Communications through our website are secured using standard SSL/TLS encryption.

We retain your information only as long as necessary to fulfill the educational purpose for which it was collected, provide ongoing community support, or comply with legal and accounting obligations.

8 Your Rights & Choices

You have full control over your personal data:

• Access & Correction: You can request a summary of the contact information we hold for you or request corrections to typographical errors.
• Opt-Out & Group Exit: You can exit our WhatsApp broadcast groups or community chats at any time directly through the app interface.
• Data Deletion: You may request that we delete your registration details from our active subscriber list by contacting our support team.

9 Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our service offerings, legal regulations, or technical systems. When changes occur, the updated policy will be posted on this page with an updated revision date. We encourage visitors to review this page periodically.

10 Contact Us & Grievance Support

If you have any questions, concerns, or feedback regarding this Privacy Policy or how your information is handled, please reach out to us: